Keeping a customer costs ten times less than adquiring a new one. So it is our business to create strong, lasting relationships. Whether to provide information or to respond to customer problems, it should be a high quality service that sets you apart from your competition, strengthen your image and strengthen the bond with your customers. Today, customers expect an authentic dialogue and customized solutions.
- Design and implement a comprehensive customer care service.
- Informative lines.
- Dealing with complaints / claims.
- Welcome calls.
- Customer recovery and reactivation.
- Proactive account management.
- Multichannel Attention: Web collaboration, Chat Online, sms, e-mail & fax.
