Customer Service

Keeping a customer costs ten times less than adquiring a new one.  So it is our business to create strong, lasting relationships. Whether to provide information or to respond to customer problems, it should be a high quality service that sets you apart from your competition, strengthen your image and strengthen the bond with your customers. Today, customers expect an authentic dialogue and customized solutions.

  • Design and implement a comprehensive customer care service.
  • Informative lines.
  • Dealing with complaints / claims.
  • Welcome calls.
  • Customer recovery and reactivation.
  • Proactive account management.
  • Multichannel Attention: Web collaboration, Chat Online, sms, e-mail & fax.

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