Highly Qualified Personnel
We select the best bilingual professionals with excelent interpersonal skills. Contracted staff is constantly trained for their specific programs to achieve the highest level of performance required by our Customer Care Standards.
Previously processed information is used to manage the call center to assist the head of the platform to improve productivity and quality in order to increase the perceived value for customers and the company.
We provide an initial training delivered in conjunction with our customers, providing necessary knowledge and preparation so that telephone agents can identify themselves with the corporate culture of the company, providing excellent service to each of your contacts.